Help Desk
Accordion Content
| Software | Vendor | Description | Location | Primary Contact |
|---|---|---|---|---|
| Leo | Da Vinci Education | The College’s Learning Management System | https://bcom.lcmsplus.com/ | preclinicaled@burrell.edu |
| Learning Catalytics | Pearson | Interactive student response tool | https://www.pearson.com/en-us/higher-education/products-services/learning-catalytics.html | preclinicaled@burrell.edu |
| PointSolutions | Echo360 | App-based audience response/polling platform | https://echo360.com/pointsolutions-login/ | To establish an account: preclinicaled@burrell.edu To install app: Burrell IT Help Desk |
| Intedashboard | CognaLearn Pte. Ltd. | Online Team-Based Learning platform | https://v3.intedashboard.com/ | Michael Woods; mwoods@burrell.edu |
| Qualtrics | Qualtrics | Survey | https://login.qualtrics.com/login | For account creation: Michael Woods; mwoods@burrell.edu Ryan Gonzalez; rgonzalez@burrell.edu |
| Panopto | Panopto | Lecture Capture | https://www.panopto.com/ | helpdesk@burrell.edu Ryan Mayhew; rmayhew@burrell.edu |
| ExamSoft | ExamSoft | Assessment system | https://ei.examsoft.com/GKWeb/login/burrellosteo | testingcenter@burrell.edu |
| ProgressIQ | ProgressIQ | Assessment system | https://ei.examsoft.com/GKWeb/login/burrellosteo | testingcenter@burrell.edu |
| Lecturio | Lecturio | Qbank and other resources. Accessible by all classes | https://burrell.lecturio.com/ | Admin: Michael Woods; mwoods@burrell.edu; help@lecturio.com |
| UWorld | UWorld | Level 1/Step 1 Qbank | https://lp.uworld.com/ | Admin: Michael Woods; mwoods@burrell.edu |
| e-Requestor | e-Requestor | Purchase requisition front end system | https://erequester.bcomnm.org/ | Selene Solis; ssolis@burrell.edu |
| Kaplan Qbank | Kaplan Medical | Qbank and other resources. Currently only accessible by the Class of 2027 | Instructor portal: Login Link Student portal: https://www.kaptest.com/ | Admin: Michael Woods; mwoods@burrell.edu |
| Faculty Technology Resources Training Module | https://rise.articulate.com/share/ORXDc5hyLZkG5RXauqcPpstKHtCwS7z6 Password: paralagente | |||
| Zoom | Zoom | Video conferencing | https://zoom.us/ | Ryan Mayhew; rmayhew@burrell.edu |
| Office365 | Microsoft | Office 365 suite of applications, including SharePoint, OneDrive, Word, PowerPoint, Excel, OneNote, Forms, Outlook, Teams | https://www.office.com/ | helpdesk@burrell.edu |
| Library Resources | Multiple | ClinicalKey, AccessMedicine, Thieme, LWW, etc | https://library.bcomnm.org/home | library@burrell.edu Trey Lemley and Robyn DeRocchis |
| ICOM OMM Training Videos | Idaho COM | Collection of OMM instructional videos available to OMS-I, -II, and -III | Michael Woods; mwoods@burrell.edu | |
Remote Work Resources
This page provides resources for those who are currently telecommuting/working offsite.
Remote Learning Resources
This page provides resources for those who are currently engaged in remote learning.
Submit a Ticket
Click here to submit a ticket for facilities, custodial, or technical issues. You can also visit us in room 113.
Video Tutorials
Access a library of helpful videos and learn how to use the tools available to you.
Frequently Asked Questions
View a database of how-to articles designed to help streamline your work and reduce downtime.
